Effective 1/1/26

These Terms & Conditions govern your participation in SMS (text messaging) communications from Epic Exteriors (“we,” “our,” or “us”). By opting in to receive text messages, you agree to the following terms.

1. SMS Program Description

By providing your phone number and opting in, you agree to receive text messages from Epic Exteriors related to:

Appointment confirmations and reminders

Project scheduling and updates

Estimate follow-ups and service notifications

Customer support communications

Promotional and marketing messages (if applicable)

Message frequency may vary depending on your interaction with our services.

2. Opt-In Consent

You may opt in to receive SMS messages from Epic Exteriors through one or more of the following methods:

Submitting a form on our website

Checking an SMS consent box on a contact or estimate form

Verbally consenting during a phone call

Signing a paper form or contract

Entering your phone number via QR code submission

Initiating contact by texting our business number

By opting in, you confirm that:

You are the authorized user of the phone number provided

You consent to receive SMS communications from Epic Exteriors

Your consent is not a condition of purchase

3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Epic Exteriors is not responsible for any charges incurred.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by:

Replying STOP to any message

After opting out, you will receive a confirmation message and no further messages will be sent unless you re-subscribe.

5. Help Instructions

For assistance, you can:

Reply HELP to any SMS message

Call us at 860-925-ROOF (7663)

Visit our website: EpicExteriorsCT.com

6. Privacy & Data Use

Your privacy is important to us. Information collected through our SMS program is handled in accordance with our Privacy Policy.

We collect and use your information to:

Communicate regarding your project or inquiry

Provide updates, reminders, and customer support

Send promotional messages if consent is given

We do not sell your personal information.

We may use trusted third-party service providers such as:

Leap

SMS delivery platforms (e.g., Twilio or similar services)

For full details, please review our Privacy Policy.

7. Supported Carriers Disclaimer

SMS services may not be available on all carriers. Carriers are not liable for delayed or undelivered messages.

8. Limitation of Liability

Epic Exteriors is not responsible for:

Delayed or failed message delivery

Errors in message content

Any damages arising from use of the SMS service

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website with the revised effective date.

10. Contact Information

For questions regarding these Terms & Conditions, please contact:

Epic Exteriors

📞 860-925-ROOF (7663)

🌐 EpicExteriorsCT.com

📍 Connecticut, United States

Important Compliance Notice

This SMS program is intended to comply with applicable laws, including the Telephone Consumer Protection Act (TCPA) and carrier requirements.